In his current capacity, Nakul leads a 50+ member global B2B eCommerce hub, focused on customer service, demand generation, campaign management and pricing/promotions to serve user growth/retention across 7 key distributive trade markets for Unilever across Thailand, Vietnam, Philippines, India, Pakistan, Bangladesh and Turkey.

Nakul Gaur

Director, Customer Experience
and User Growth,



Miao Song joined GLP on 22 June 2021 as Global Chief Information Officer/EC member. She has over 20 years of global experience in IT industry, with broad exposure to the Oil/ Energy/Natural Resources as well as Consumer Goods and Health Care business.

Miao Song

Global Chief Information Officer,



Sourabh has almost 2 decades of experience across almost all facets of IT including IT Strategy, Transformation and IT Operations. He has managed teams across South East Asia, Europe, US and Australia. Sourabh worked with leading organizations such as Allianz, HCL, Dell and American Express before joining Liberty Mutual Insurance.

Sourabh Chitrachar

Regional VP (Asia) – Technology Strategy & Ops,

Liberty Mutual Insurance


Katja is a seasoned leader in the digital industry with a proven track record of driving growth and innovation. As an expert in areas such as CX, UX, data science, and product design, as well as emerging technology, she is a highly sought-after keynote speaker. She has been recognized as one of the top 50 Australian professionals, Top 10 Women Disrupters and as one of Westpac/Australian Financial Review's '100 Women of Influence'.

Katja Forbes

Head of Client Experience,

Standard Chartered Bank


Balaji has around 18 years of experience in leading digital transformation for organizations within healthcare, finance, and telecommunications verticals. Balaji uses his digital leadership, Lean principles, and collaborative approach to deliver business growth outcomes. In his current role as regional CIO, he leads the digital transformation for GE Healthcare in ASEAN, Korea and ANZ regions accounting for more than 850Mn in Revenue.

Balaji Uppili

Region CIO - ASEAN,
South Korea and ANZ,

GE Healthcare


Nikki has nearly 20 years of experience in marketing communications, working senior roles across industries both in-house and for creative agencies. As Marketing Growth Strategy Director for UPS AMEA, Nikki manages four teams and has deep knowledge in Brand, PR, Customer Experience, with a passion for digital, AI, and Phygital.

Nikki Taylor

Marketing Growth Strategy Director AMEA,



Prior to his current role as the Head of Strategy for APAC, Hassan was the CEO & President Director of PT. Zurich Asuransi Indonesia TBK (a public, non-listed entity formerly known as Adira Insurance). He previously held Senior Exec roles in UK/London, Hong Kong, Indonesia & Global Underwriting operating at Country, Region & Global levels.

Hassan Karim

Head of Strategy APAC,

Zurich Insurance


Prashant has been in banking, insurance and tech for over 20 years. He has B2B and B2C expertise across direct, retail and digital channels. Currently leads customer, digital and ecosystems marketing at AIA Group, one of the largest insurance companies.

Prashant Agarwal

Head of Group Digital Marketing,



Eric is an experienced senior executive, advocate & trusted advisor with over 22 years combined experiences comprising capital markets, fintech, entrepreneurship and leadership experience expanding companies' regional & global footprint into new markets.


Chairman & Board Director,

Neo & Partners Global


Akash is a passionate data engineering leader with an objective of solving complex business problems with a simplified approach to Cloud, Data and Engineering. In his experience as a data engineering leader, he believes in implementing robust data capabilities along with automating manual processes with a focus on Infrastructure as a service(IAAS), Infrastructure as a code(IAAC), Platform as a service(PAAS) or Data as a service(DAAS).

Akash Goel

Head of Data Engineering,

Gojek Singapore


Murli joined Standard Chartered in January 2020 and currently holds the position the Global Head of Affluent segments propositions, RM and Branch Management at Standard Chartered.Murli joined Standard Chartered from HSBC Hong Kong where since 2017, he was the Head of HSBC Premier and Jade. Prior to that he was at Citi Singapore as Asia Region Head, Citigold Private Clients.

Murli Adury

Global Head of Affluent Segments Propositions, RM and Branch Management,

Standard Chartered Bank


Dhillon Singh is an award-winning digital strategist who helps clients develop engaging narratives and the digital platforms powering it, within a customer-first framework. He has won numerous awards for his work, including wins at Cannes, Clios, Effies and Facebook Awards.

Dhillon Singh

VP, Digital Experience & Strategy,

Health Management International